SHIPPING & RETURNS
Shipping Information
At Sanctum Supply, we are committed to providing you with simple and reliable shipping options. We offer free standard shipping on all orders over $50 within the United States. For orders under $50, a flat rate of $5.95 will be charged. Please note that additional fees may apply for expedited shipping options. For international orders, shipping rates will vary depending on the destination and the weight of the package. Please be aware that additional taxes and customs fees may apply upon delivery. For more information about our shipping policies or to track your order, please visit our Shipping page.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from Sanctum Supply. If for any reason you are not satisfied with your order, you may return it for a full refund or exchange within 30 days of the purchase date. To initiate a return or exchange, please contact our customer service team at support@sanctumsupply.com. Please note that all returned items must be in their original condition and packaging, and that shipping fees are non-refundable. For more information about our return and exchange policies, please visit our Warranty page, or to start a return scroll down to the Returns Centre below.
Returns Centre
Please complete the form to begin the return process.